Refund policy

We want you to love your purchase. If you're not fully satisfied, we accept returns within 30 days of delivery.

To be eligible for a return, items must be unused, in original condition, and returned with their original packaging. To start a return, please contact us first — we’ll provide a return label and further instructions. The cost of the return label will be deducted from your refund.

Please Note:

• Clearance and final sale items are not eligible for return or refund.
• If a returned item is used, dirty, damaged, or not in resellable condition, a partial refund of up to 50% may be issued based on the condition upon inspection.
• Original shipping charges (if any) are non-refundable.
• We do not offer direct exchanges at this time. If you need a different item, please place a new order and return the original.
• Refunds are typically processed within 5–7 business days after the return is received and inspected.
• We reserve the right to refuse returns that do not meet the conditions above or in cases of excessive return activity.

Return Address

Runnwalk Returns
7835 Mentor Ave
Mentor, Ohio 44060

440-290-0914